As a result, we are committed to continual self-development to provide our customers with quality service at all times, aiming to handle, store and distribute products efficiently and safely, and maximise customer satisfaction. Our team of over 200 is highly motivated, while staff retention remains consistently high. Our customers, therefore, benefit from a strong and consistent level of service quality.
As a company, we set quality objectives which are measured and drawn upon to improve our services. Principally, we monitor:
• Efficiency and accuracy in processing orders
• Delivery performance
• Speed of response to customer queries
• Speed of resolution of customer issues
To be a satisfied customer, you need to have a good experience with our company. We assure you that you will have nothing but the best treatment. We have a team of experts that are ready to do everything in their power to make sure that you got what you paid.